What you will be doing
Key responsibilities will include:
- Providing line management to a developing team of Digital Workspace engineers and technicians
- Develop and implement a comprehensive digital workspace strategy aligned with organizational goals and objectives.
- Champion a user-centric approach to digital workspace design, focusing on improving the overall user experience and employee satisfaction.
- Ensure compliance with relevant regulations and industry standards by maintaining effective policies, processes and procedures.
- Take a leading role in regulatory and internal audits.
- Provide regular and timely management reporting on digital workspace metrics, usage patterns, and key performance indicators.
- Implement and enforce security measures to safeguard digital assets, sensitive data, and communications within the digital workspace.
- Develop and deliver training programs to enhance the digital literacy of employees.
- Manage relationships with vendors and service providers, ensuring the effective delivery of digital workspace solutions.
- Work closely with stakeholders to communicate changes and address concerns.