What you will be doing
We have an opportunity for a Claims Executive to join our Claims Team in Tokyo. In this exciting role, you’ll be responsible for handling many different P&I claims, including those that are more difficult and complex, from notification to completion.
Your main duties will include:
- Checking the legitimacy of claims against the P&I Rules and the member’s terms of entry.
- Maintaining files, reports, Claims Summary Documents and Estimate Review (ESR) with accurate, detailed and timely information/documents.
- Acknowledging receipt and properly handling claims and enquiries, consulting with members throughout.
- The opportunity to travel in Japan and abroad to develop relations with members and brokers.
- Handling claims appropriately and cost-effectively.
- Working closely with the Loss Prevention Department on claims, member reviews and as the condition of entered vessels and the performance of crew requires.
- Involving the FD&D Department in a timely manner in relevant cases.
- Informing the Underwriting Department of any unusual risks detected.
- Taking responsibility for and engaging in additional projects and activities of the P&I department, including Sector and Expertise Groups, training, team development and member relationships.
- Providing out-of-hours / weekend assistance as reasonably necessary.