What you will be doing
Assisting with the handling of P&I and Non-P&I matters including drafting, liaising, maintaining, filing and administration, thereby supporting our strategic vision of being a world leading marine insurance group, providing the highest quality of cost-effective service.
Key responsibilities will include:
Key responsibilities will include:
- Handling a variety of claims, for owners (and Members, as relevant) in accordance with the club’s policies and procedures; ensuring claims are resolved in an efficient and cost-effective manner.
- Managing relationships with Members / Assureds and brokers, ensuring they receive the highest levels of service.
- Close collaboration with claims and underwriting colleagues working within the Sector, as well as Loss Prevention.
- Preparing agendas, reports, and informing the Sector of any significant developments, as required by functional or Sector management.
- Assisting with audits and peer reviews and assisting to develop and improve claims handling and operational processes, as required.
- Supporting the Sector to build and maintain a high-performing and inclusive team environment, while collaborating with our enabling functions.
- Acquiring and maintaining a good understanding of, and acting in accordance with, company-wide, functional, and sectoral rules, policies, guidelines, and procedures.