Claims Assistant – Mediterranean | Jobs at Standard Club

Claims Assistant – Mediterranean

Permanent employee, Full-time · Newcastle

What you will be doing

As one of the leading global marine insurers, we aim to deliver the exceptional service and support that helps our members overcome risks and achieve their operational and technological goals.

At the heart of this ambition lies our remarkable talent.

We have an opportunity to join the P&I department as a Claims Assistant at our Newcastle or London office. In this exciting role, you’ll be responsible for the handling of and assisting with P&I and Non-P&I matters including drafting, liaising, maintaining, filing and administration, thereby supporting our strategic vision of being a world leading marine insurance group, providing the highest quality of cost-effective service.

Your main duties will include:

Handling claims for our shipowner members within the geographical sector, including personal injury matters, cargo claims, and pre-load steel surveys.
Dealing with claims from inception to completion including settlement within your authority level
Setting up of claims on our internal claims system once incidents have been created and monitoring their progress.
Liaising with shipowners’ members throughout the claim

Assisting, supporting and dealing with:
- General research, including liaising with Claims Executives, Loss Prevention and other departments.
- Preparation of presentation material using PowerPoint.
- Preparation and maintenance of spreadsheets and databases.
- Assisting geographical sectors in developing and maintaining client relationship management data.
- Assisting as required within the geographical sector.

Your profile

Essential Skills/Qualifications/Experience

Basic knowledge of shipping terms and common ship operations.
IT literate with a good working knowledge of MS Office and adaptability.
Efficient & effective administration skills, demonstrating attention to detail.
Strong planning and organisational skills with the ability to cope with demanding workloads.
Self-motivated, proactive and assist as required.
Good interpersonal skills always appropriate to cultural diversity and with the ability to communicate both verbally and in writing.
Flexible with availability to be able to service needs of clients and geographical sector colleagues.

Preferred Skills/Qualifications/Experience

Legal (law degree or equivalent), technical expertise (Mariner) or prior experience within the maritime industry.

What we can offer you

The opportunity to enhance your experience and to help the P&I department achieve our ambitious goals.
A competitive salary and benefits package
The opportunity to learn new skills and develop your career.
An open and collaborative office environment
A best-in-class approach to hybrid and flexible working

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About us

Our workplace culture

We are committed to providing a supportive environment that welcomes people from all backgrounds – where your views are encouraged to find a voice, and your unique talents have the space to thrive.

Our people-led culture gives you the power and choice to shape your career and aspirations as you choose – enabling you to be the best you can be, bring out the best in us, and truly make a difference.

As a socially responsible global business, we give back to the local communities we work with and within. We are committed to greener, ethical, sustainable internal practices, while using our influence to help drive external change – benefitting people, performance and the planet.

About NorthStandard

We are one of the largest clubs in the International Group of P&I insurers, offering members and brokers the broadest range of marine insurance products in one place.

Complementing our standard and extended P&I, we also provide over 10 specialist covers to ensure shipowners and operators can trade and travel with confidence in everything they do.

Our footprint spans the world, with offices covering all major shipping regions, including Asia (China, Hong Kong, Singapore and Japan), Australasia (Australia and New Zealand), Europe (UK, Ireland and Greece), and the USA.

We employ over 700 people globally, providing an unmatched depth and breadth of expertise, plus a dynamic, flexible, innovative, and responsive service. One best placed to meet today’s evolving needs, while anticipating tomorrow’s.

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We are looking forward to hearing from you!

Thank you for your interest in NorthStandard. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to SCRecruitment@north-standard.com